Conference fee refunds are made based on the following scale:
- Up to 1 month prior to the conference – full refund minus $50 processing fee
- Less than 1 month but more than 2 weeks prior to the conference – 50% less $50 processing fee
- After 14 days prior to the conference – no refund
Emergency Illness or Death of Registrant or Immediate Family Member: Refunds may be granted if an attendee is unable to attend the Conference due to a family death, emergency illness, or other extraordinary circumstance. In such a circumstance, the ICSB International Office must be contacted by in writing by either letter or e-mail with the details of the situation and a request for a refund. Requests will be handled on a case by case basis. Requests will not be accepted after one week post-conference – or after July 8, 2017.